Ten years of single window implementation: lessons learned for the future

This paper examines the Single Window concept and its developments in practice over the last 10 years and provides an analysis of its development over time. An overview of the emerging information technology that would impact its future development is also presented. The paper also examines regional trends in Single Window implementation, based on a survey of tenders documents issued by various countries in the recent years. Finally, it offers an outlook on its future development and provides a number of recommendations.