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Grievance redress mechanisms (GRMs) in the public sector are institutionalized processes designed to enable people to complain about and seek redress for services they rightfully should have received. This paper reviews evidence on GRMs from around the world, focusing on mechanisms attached to public services and programs in the Global South, where they are relatively new and emerging fast. GRMs matter in particular in the Global South because they are increasingly widespread and found in...
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This exploratory research set out to survey possible points of entry for POTENCIAR programme interventions and gather methodological insights for the ethnographic research component of the programme’s analytical strategy. It wil be used alongside other analytical studies undertaken by POTENCIAR (including the health sector analysis and the political economy analyses) to identify and design programme interventions. Following an inductive method, the team sought to assess the conditions and...
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Efforts to strengthen the accountability of the governing to the governed go back millennia. However, in the past decade there has been a renewed debate about how to advance public accountability. One domain where this conversation has taken place is that of efforts funded by donors (government development agencies and private philanthropies), primarily in the Global South and implemented by a set of national and international actors, including NGOs, private sector project implementors, and...
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This report offers POTENCIAR and the British High Commission (BHC) an analysis of how power arrangements influence the main social, political, and economic factors in service provision and decentralised governance in Mozambique. The results of the study will be used to refine POTENCIAR’s strategy and approach, as well as the design of PAIs in the health sector. While PAIs address issues across multiple sectors, sector analysis will also consider potential entry points for, as well as...
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As of 15 April, over 20,0001 people from Palma are forcibly displaced, in the aftermath of Non-State Armed Group (NSAG) attacks on 24 March. They fled to the districts of Nangade, Mueda, Montepuez and Pemba by land, foot, air and sea. This is in addition to the nearly 700,000 already displaced in the provinces of Cabo Delgado, Nampula, Niassa, Sofala and Zambezia as a result of violence and insecurity in Cabo Delgado. UNHCR received reports that several families from Palma attempted to seek...
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Abstract: The central aim of this text is to show the impact institutions have on the performance of the health sector in Mozambique. The text shows that of the social determinants of health, institutions play a central role in the performance of the Mozambican health sector—and, through it, economic and social development—particularly for the poorer and more vulnerable, such as children, women, the disabled, and the elderly. It is also argued that the deficiencies and inefficiencies of the...
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Themes / Temas
- Accountability / Responsabilização
- Access to Services / Acesso a Serviços (2)
- Budget / Orçamento (1)
- Conflict / Conflito (1)
- Displaced Communities / Comunidades Deslocadas (1)
- Governance / Governação (1)
- Grievance Redress Mechanisms (1)
- Institutions / Instituições (1)
- Social Protection / Proteção Social (1)
Sectors / Setores
Geography / Geografia
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Mozambique / Moçambique
(4)
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North / Norte
(3)
- Cabo Delgado (1)
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Nampula
(2)
- Monapo (1)
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North / Norte
(3)
- Rest of the World / Rest of the World (2)
Methods / Métodos
Language / Linguagem
Resource type
- Blog Post (1)
- Journal Article (2)
- Report (3)