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Grievance redress mechanisms (GRMs) in the public sector are institutionalized processes designed to enable people to complain about and seek redress for services they rightfully should have received. This paper reviews evidence on GRMs from around the world, focusing on mechanisms attached to public services and programs in the Global South, where they are relatively new and emerging fast. GRMs matter in particular in the Global South because they are increasingly widespread and found in...
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Since the start of the reform in the late 1990s, Indonesia has implemented an ambitious decentralization policy. One of its aims is to foster regional development from below by giving subnational governments a greater discretion in determining programmes that are more aspirational to the interests of the community and to local and regional development objectives. The decentralized government system has been implemented for almost two decades, yet limited studies have been conducted to...
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Inequality is a key political issue of our times. It has political consequences, fuelling conflict and raising legitimacy chal‑ lenges for regimes around the world, in democratic and non‑demo‑ cratic settings alike. At the centre of these challenges is the question of accountability: who can be held accountable, on what basis, how and by whom for tackling or failing to tackle which inequalities. In the field of global health, inequality has long been a key issue. A significant body of work —...
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Addressing complex environmental problems requires the collaboration of stakeholders with divergent perspectives, a goal that is challenged by diverse factors. Challenges hindering multi-stakeholder collaboration (MSC) for sustainability have previously been addressed in the context of transnational partnerships. However, less is known regarding how place-based MSC operates, especially in the context of the Global South. To contribute to addressing the factors that hinder place-based MSC for...
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Social accountability in the health sector has been promoted as a strategy to improve the quality and performance of health providers in low- and middle-income countries. Whether improvements occur, however, depends on the willingness and ability of health providers to respond to societal pressure for better care. This article uses a realist approach to review cases of collective citizen action and advocacy with the aim to identify key mechanisms of provider responsiveness. Purposeful...
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Indonesia's trade policy has evolved over the last 50 years. It has been influenced by the country's level of development and the conflict between openness and protectionism; external developments, such as commodity booms and busts and increased competition; and international commitments, whether multilateral or regional. As a result, trade policy has often been ambivalent and ineffective. Given that Indonesia has undergone various transformations and that the world is a different place from...
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Despite studies on microfinance (MF) or development of microfinance institutions (MFIs) in Asia developing countries, including countries as member states of the Association of Southeast Asian Nation (ASEAN), are growing, not so much attention have been given to the role of MF in financing micro, small and medium enterprises (MSMEs). Based on a key literaturestudy and analysis of secondary/national data, the main aim of this study is to fill this gap. It shows ...
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Abstract: This study attempts to explore and examining about Indonesia Small and Medium Enterprise (SME) performance through relationship with strategic management theory. We apply strategic management model into our research to explain the relationship of firm performance with firm determinants. Firm strategy, external environment factors and internal resource factors of firm will be used as determinant of firm performance. Samples from Indonesia SME are collected and statistical analysis...
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Market-oriented policy agendas have enjoyed a remarkable influence in Indonesia for almost four decades. Yet, attempts to impose these agendas in any systematic fashion have proven uncertain and inconclusive. This is not simply a case of successful resistance to reform by entrenched interests. Rather, the deepening of market capitalism and global integration has, in many instances, appeared to consolidate authoritarian politics and predatory economic relationships. Even in the wake of...
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In mid-1998, a World Bank study grimly noted that "Indonesia is in deep economic crisis. A country that achieved decades of rapid growth, stability, and poverty reduction is now near economic collapse . . . no country in recent history, let alone one the size of Indonesia, has ever suffered such a dramatic reversal of fortune." There is bitter irony in Indonesia's fall from grace. Long hailed as a model of successful economic development, it was widely predicted to escape the fate of...
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The IDS Participation and Health and Social Change Groups convened a workshop in October 1999 to share experience with the use of participatory approaches in enhancing accountability in the health sector, and to explore some of these challenges. The articles in this bulletin reflect some of the richness of experience on the ground in building effective participation, as well as some of the many issues that arise in moving towards more active citizen engagement with service provision. They...
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Themes / Temas
- Accountability / Responsabilização (4)
- Citizenship & Participation / Cidadania e Participação (2)
- Collaboration / Colaboração (1)
- Decentralization / Descentralização (3)
- Economic Development / Desenvolvimento Económico (2)
- Entrepreneurship / Empreendedorismo (1)
- Grievance Redress Mechanisms (1)
- Institutions / Instituições (1)
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